Accessibility links

Cloud Portal - Register

01293 855425 - mharding@harding-associates.co.uk -

Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

A 16 point marketing plan

Simple tips for effective marketing.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

Latest news

05 Mar 2021

Government to invest over £100 million in COVID fraud taskforce

Chancellor Rishi Sunak used the 2021 Budget to announce an investment of more than £100 million into a HMRC taskforce designed to combat coronavirus (COVID-19)-related fraud.

Accessibility links

Sales and marketing

Latest news

Government to invest over £100 million in COVID fraud taskforce

Hot Topic

What will the Budget bring?

Try a site search Tax return, dividends, pension...